Effective Date: 15/07/25
Addex Group Ltd ("we", "us", "our") is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This notice explains how we collect, use, and protect your personal information, and the lawful basis we rely on — primarily legitimate interests — to keep in touch with you and deliver our services.
What Information We Collect
- Name, job title, and business contact details
- Company information
- Order history and payment preferences
- Website usage data (via cookies)
How We Use Your Information
- Process and deliver orders
- Respond to your enquiries
- Send updates on products, services, or offers relevant to your business
- Improve our website and customer service
We rely on legitimate interests to process your data where it is necessary for running our business and where it does not override your rights. This includes communicating with you as a business contact and keeping you informed about relevant industry or product developments.
Your Rights
- Access or correct the data we hold about you
- Object to direct marketing
- Request erasure or restriction of processing in some cases
To exercise any of your rights, or to opt out of future communications, please email: sales@dustarrest.com
Data Sharing & Security
We only share your data with trusted third-party providers where necessary (e.g. logistics, IT systems). We do not sell your data.
Your information is stored securely and may be transferred outside the UK only with appropriate safeguards in place.
Cookies
Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. See our Cookie Policy for more details.
Contact Us
If you have any questions about how we use your data, please contact us at:
Data Privacy Team
sales@dustarrest.com
Addex Group Ltd
Innovation House
Mansion Hill
Middleton Cheney
OX17 2PR
Supervisory Authority
The regulator for the GDPR regulations is the Information Commissioner’s Office (ICO). They can be contacted by telephone on 0303 123 1113 or by visiting www.ico.org.uk where additional information about the regulation can also be found.
ICO Registered Number:
Addex Group Ltd: ZB723417
Legal Processing
Current data protection law states that there are a number of legal reasons why a company might collect and process personal data. We have undertaken a full review of our policies and procedures to determine the most relevant legal basis for certain situations:
Consent – when you give us specific consent to use your data for a given purpose.
Contract – when you engage with our services, we will process your personal data in order to deliver the agreed service.
Legal Compliance – if the law or government requires us to we will collect and process personal data.
Legitimate Interest – this legal basis allows us to use personal data in a way that might reasonably be expected as part of running the business. It does not affect your rights. For example, we may use legitimate interest to send direct marketing related to services you’ve previously enquired about.
More information: DMA guidance on legitimate interest
Changes to This Privacy Notice
We review this notice at least annually or after any significant change to our website, processes, and systems or because of government regulations. Any updates will be posted on this page and, where appropriate, notified to you by email.
Date of Last Review: 15/07/25
